Illustrative profile · Medical Reps
Doctor calls recorded during the call, not at 9 PM.
A regional pharma distributor replaced evening call reports with visit records created in the clinic.
Before
- Daily call reports typed up each evening
- Sample distribution tracked on paper
- Managers called reps for updates
With Hemmiles
- Call notes and samples recorded in the clinic
- Next call scheduled before leaving
- Managers review the day in the dashboard
The situation
Reps visited 10–12 doctors a day across Surat and Ahmedabad and spent their evenings writing call reports. Managers only saw the day's activity the next morning.
What changed
Doctor call plans now come from the CRM each morning. Reps check in at the clinic, record samples and discussion points on the phone, and set the next call date before leaving.
What managers see
Call frequency per doctor, calls completed against plan, and follow-ups due — without calling anyone.
“The evening reporting session is gone. Reps finish the day when they finish their last call.”
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Give your field team
a better way to work.
Plan less. Chase less. Report less manually. Let every visit become part of the customer record.
See Hemmiles in action — a 30-minute walkthrough with your own visit types. See pricing