Blog
Notes from the field.
Ideas and practical thinking on field sales, field service and the software around them.
Field operations
Why field visits fall out of the CRM
Your CRM knows the customer. It rarely knows what happened at the last visit. Here's why — and what fixes it.
· 6 min read
Privacy
GPS check-in without surveillance
Location can confirm visits without turning managers into trackers. A few principles that keep trust intact.
· 5 min read
Product
Why field apps have to work offline
Basements, industrial estates and highway stretches. If the app needs signal, the visit record waits.
· 4 min read
Guides
Practical guides
Planning · 6 min read
Planning a field day that actually works
How to assign visits, set time windows and leave room for the unexpected.
Read guide →Rollout · 5 min read
Rolling out GPS check-in with your team's trust
Explain what's collected, why, and who sees it — before day one.
Read guide →Field practice · 4 min read
Writing visit notes someone else can use
A simple format for notes that help the next visit, not just today's report.
Read guide →Distribution · 6 min read
Primary vs secondary sales, explained
What primary and secondary sales mean, how they differ, and why secondary sales are harder to see.
Read guide →Planning · 5 min read
What a beat plan is and how to build one
A beat plan is a repeatable route of outlet visits. How to design one that covers the right accounts.
Read guide →Reporting · 5 min read
Daily sales reporting (DSR) for field teams
What a daily sales report is, what to capture, and how to stop reps retyping the day every evening.
Read guide →Basics · 5 min read
Field sales vs inside sales
How field sales and inside sales differ, what each does best, and why many teams run both.
Read guide →Planning · 5 min read
Planning a permanent journey plan (PJP)
A PJP is a fixed, repeating schedule of customer visits — how to build one that balances coverage and travel.
Read guide →
Give your field team
a better way to work.
Plan less. Chase less. Report less manually. Let every visit become part of the customer record.
See Hemmiles in action — a 30-minute walkthrough with your own visit types. See pricing