Australian field operations • Field visit software
Your field team, connected wherever work happens.
Plan visits, navigate routes, check in with GPS, capture what happened and keep your CRM up to date — without sending your team back to the office.
Built for field sales, field service, merchandising, credit control and medical sales teams across Australia.
Prices on this page are in Australian dollars. Any local tax is on top. The app, the plans and onboarding are the same in every market.
Built for teams that don't sit behind a desk.
- Field Sales
- Service
- Distribution
- Collections
- Medical Reps
The gap
The field shouldn't be the blind spot in your CRM.
Your CRM knows the customer. Hemmiles knows what happened when your team actually visited them.
How a visit gets reported today
- Spreadsheetvisit_plan_sept_FINAL(2).xlsx
- WhatsApp“done, will share details later” 6:48 PM
- Phone call3 missed calls from Rahul
- Paper notespricing?? — call back Thu
- Missed updateCRM last updated 4 days ago
- Manager, 7:15 PM
“What happened at Shah Distributors?”
With Hemmiles
- Plan7 visits assigned for today
- NavigateDirections to each visit
- Check in10:42 AM · location verified
- Capture2 photos · 1 note
- Check out11:18 AM · 36 min on site
- 6Follow upThursday, 11:00 AM
Shah Distributors — visit record saved to the CRM at 11:18 AM
What it does
Everything your team needs between the office and the customer.
Your team already knows how to visit customers. Hemmiles makes everything around the visit easier — for field sales, field service, merchandising, credit control and medical sales teams.
Plan visits
Managers assign daily visits and field reps know exactly where they need to be.
Alex K.
Ahmedabad West
7 visits today
Priya S.
Surat
5 visits today
Rahul M.
Vadodara
6 visits today
See visits on a map
See the day's visits on a map and navigate to each one.
4 visits on today's map
GPS check-in
Verify that the rep reached the right location.
Capture photos
Attach real-world evidence directly to the customer visit.
Add notes
Record what happened while it's still fresh.
Check out
Complete the visit and automatically move the workflow forward.
Schedule follow-up
Never lose the next action.
Thu01Send updated pricing — Shah Distributors
11:00 AM · Assigned to Alex
Manager review
Give managers visibility without constant calls and messages.
- AAlexOn visit
- PPriyaEn route
- RRahulCompleted
- NNehaDelayed
Working a trade show or event? See exhibition capture.
The product
One visit.
One complete record.
The rep works on the phone. The manager sees it on the web. The customer record in your CRM gets the check-in, the photo, the note and the next step — without anyone typing it up later.
Swipe to see the full dashboard →
How a visit works
From assigned visit to completed report.
Plan the day before the first visit. Finish the report before the next one. Seven steps, in the order your team already works.
01
Assign visits
Managers set today's visits for each rep.
02
See the map
The day's visits on a map, with directions.
03
Check in
GPS confirms arrival at the customer.
04Now
Photo + note
Evidence and context, captured on site.
05
Check out
Visit closed, time on site recorded.
06
Follow up
Next action scheduled before leaving.
07
Manager review
Report reviewed without a single call.
GPS check-in
Know that the visit actually happened.
GPS check-in connects the digital customer record to the physical visit.
- Check-in time
Stamped when the rep taps Check in — not typed later.
- Distance to customer
Compared against the customer's saved location.
- Location accuracy
Shown alongside, so a weak GPS fix is visible, not hidden.
Location is captured at check-in and check-out — the moments that matter for the visit. Location verification should be clear, useful and respectful of employee privacy.
Customer
Shah Distributors
Navrangpura, Ahmedabad
CHECKED IN
10:42 AM
Location verified
38 m from customer · ±6 m
Offline mode
The signal shouldn't decide whether work gets done.
Basements, industrial estates, highway stretches and rural routes. Hemmiles keeps working on the phone and syncs the moment the network comes back.
Offline
Still works:
- View today's visits
- See customer details
- Add notes
- Capture photos
- Complete visit
When the signal returns
Connection restored
12:58 PM · back on the highway
Syncing 4 updates…
Check-in, photo, note, check-out
Everything is up to date
Visit record saved to the CRM
Updates keep their original time and location, so the record shows when the visit happened — not when the phone found signal.
For managers
Managers see the field without chasing the field.
See where the team has been, what happened and what needs to happen next — in one screen, updated as visits happen.
Swipe to see the full dashboard →
Live status, not status calls
See who is on a visit, on the road or done for the day.
Delays show up early
A late check-in is visible at 10 AM, not at the evening review.
Reports that are already written
Every visit arrives with its time, photos, notes and next step.
Teams
One app. Different field teams.
The visit is the common thread. What gets captured changes with the work.
Track visits, opportunities and follow-ups.
Capture service visits, photos and job notes.
Keep territory activity visible.
Record collection visits and outcomes.
Manage doctor and clinic visits.
Integrations
Keep your CRM.
Give it a field layer.
Hemmiles isn't another CRM to migrate to. Your CRM owns the customer record. Hemmiles captures what happens in the field — and sends it back.
Connection options depend on your CRM and setup. We'll walk through what your systems support during the demo.
7
steps in every visit
Assign to review
1
connected field workflow
Phone, web and CRM
Live
manager visibility
Updated as reps check in
Offline
work support
Syncs when signal returns
FAQ
Questions teams ask before they start.
Something specific to your team? We're happy to walk through it.
Hemmiles is a mobile field-work app for teams that visit customers. Reps plan their day, navigate to visits, check in with GPS, capture photos and notes, check out and schedule the next follow-up. Managers see the day's field activity on the web.
No. Your CRM stays the system of record for customers, contacts and territories. Hemmiles adds the field layer — visits, check-ins, photos, notes and follow-ups — and keeps that activity connected to the customer record.
Yes. Managers can assign visits to reps for a day or a week. Reps see them in the Today view, in order, with customer details and directions.
Yes. When a rep checks in, Hemmiles records the time and location and compares it with the customer's saved location. Check-out records the end of the visit, so time on site is captured too.
Yes. Reps can view today's visits and customer details, add notes, capture photos and complete visits offline. Updates are stored on the phone and synced when the connection returns, keeping their original time and location.
Yes. Photos and notes are attached directly to the visit, so they're stored with the customer record instead of in a chat thread or a personal gallery.
Give your field team
a better way to work.
Plan less. Chase less. Report less manually. Let every visit become part of the customer record.
See Hemmiles in action — a 30-minute walkthrough with your own visit types. See pricing