Account
Delete your Hemmiles account
You can delete your account from inside the app. If you no longer have the app, you can ask us to do it from the web.
In the app
Delete your account yourself.
- 1Sign in to Hemmiles and open your profile settings (My Profile).
- 2Find the Delete Account card and choose Delete My Account.
- 3Read what will happen, then type the confirmation text shown (your email address and your workspace name) to confirm.
- 4Choose Delete my profile. You are signed out and your profile and login are removed.
Workspaces
What happens to your team's data.
- If other people use your workspace, only your own profile is removed. The workspace and its data stay with your organization.
- If you own the workspace or are its only admin and others still use it, hand ownership to another admin in the Team screen first, then come back to delete your profile.
- If you are the only member, you are asked to confirm that the workspace is deleted with you, and you can download a copy of the workspace data first.
Without the app
Request deletion from the web.
If you cannot open the app, use the public data-rights request page. You do not need to sign in. Choose the option to delete your data, enter the email address on your account, and verify it from the email we send you.
Open the data-rights request page
Prefer email? Write to [email protected] from the address on your account and say that you want your account deleted.
What is removed and what is kept
Your profile goes. Some records stay.
Deleting your account removes your profile and login credentials and ends your sessions. Customer, visit and contact records that your organization created in its workspace stay in the workspace, unless the workspace itself is deleted.