Resources
Everything you need to get your field team started.
Setup documentation, answers to common questions and practical guides from the field.
Documentation
Set up Hemmiles: teams, visit types, locations and your CRM data.
Help & FAQ
Answers to the questions teams ask most.
Guides
Practical advice for planning, rollout and field practice.
Blog
Ideas on field sales, service and the software around them.
Customers
How different field teams use Hemmiles.
Contact
Talk to the team about your setup.
Guides
From the field.
Planning · 6 min read
Planning a field day that actually works
How to assign visits, set time windows and leave room for the unexpected.
Read guide →Rollout · 5 min read
Rolling out GPS check-in with your team's trust
Explain what's collected, why, and who sees it — before day one.
Read guide →Field practice · 4 min read
Writing visit notes someone else can use
A simple format for notes that help the next visit, not just today's report.
Read guide →Distribution · 6 min read
Primary vs secondary sales, explained
What primary and secondary sales mean, how they differ, and why secondary sales are harder to see.
Read guide →Planning · 5 min read
What a beat plan is and how to build one
A beat plan is a repeatable route of outlet visits. How to design one that covers the right accounts.
Read guide →Reporting · 5 min read
Daily sales reporting (DSR) for field teams
What a daily sales report is, what to capture, and how to stop reps retyping the day every evening.
Read guide →Basics · 5 min read
Field sales vs inside sales
How field sales and inside sales differ, what each does best, and why many teams run both.
Read guide →Planning · 5 min read
Planning a permanent journey plan (PJP)
A PJP is a fixed, repeating schedule of customer visits — how to build one that balances coverage and travel.
Read guide →
Blog
Latest articles.
Field operations
Why field visits fall out of the CRM
Your CRM knows the customer. It rarely knows what happened at the last visit. Here's why — and what fixes it.
· 6 min read
Privacy
GPS check-in without surveillance
Location can confirm visits without turning managers into trackers. A few principles that keep trust intact.
· 5 min read
Product
Why field apps have to work offline
Basements, industrial estates and highway stretches. If the app needs signal, the visit record waits.
· 4 min read
FAQ
Questions teams ask before they start.
Something specific to your team? We're happy to walk through it.
Hemmiles is a mobile field-work app for teams that visit customers. Reps plan their day, navigate to visits, check in with GPS, capture photos and notes, check out and schedule the next follow-up. Managers see the day's field activity on the web.
No. Your CRM stays the system of record for customers, contacts and territories. Hemmiles adds the field layer — visits, check-ins, photos, notes and follow-ups — and keeps that activity connected to the customer record.
Yes. Managers can assign visits to reps for a day or a week. Reps see them in the Today view, in order, with customer details and directions.
Yes. When a rep checks in, Hemmiles records the time and location and compares it with the customer's saved location. Check-out records the end of the visit, so time on site is captured too.
Yes. Reps can view today's visits and customer details, add notes, capture photos and complete visits offline. Updates are stored on the phone and synced when the connection returns, keeping their original time and location.
Give your field team
a better way to work.
Plan less. Chase less. Report less manually. Let every visit become part of the customer record.
See Hemmiles in action — a 30-minute walkthrough with your own visit types. See pricing