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How it works

Plan the visit. Find the customer. Check in. Report from the field.

Seven steps, in the order your team already works. Hemmiles just makes sure each one leaves a record.

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How a visit works

From assigned visit to completed report.

Plan the day before the first visit. Finish the report before the next one. Seven steps, in the order your team already works.

  1. 01

    Assign visits

    Managers set today's visits for each rep.

  2. 02

    See the map

    The day's visits on a map, with directions.

  3. 03

    Check in

    GPS confirms arrival at the customer.

  4. 04Now

    Photo + note

    Evidence and context, captured on site.

  5. 05

    Check out

    Visit closed, time on site recorded.

  6. 06

    Follow up

    Next action scheduled before leaving.

  7. 07

    Manager review

    Report reviewed without a single call.

A day in the field

What a day looks like with Hemmiles.

One rep, one Tuesday in Ahmedabad. The work doesn't change much — the paperwork around it does.

  1. 08:30

    Alex opens Today

    7 visits planned in Ahmedabad West, shown on a map.

  2. 08:45

    First check-in

    Shah Distributors — location verified, 38 m from the saved address.

  3. 11:18

    Visit report done on site

    Two shelf photos, a note and “send pricing Thursday” as the next step.

  4. 13:05

    No signal in the industrial estate

    Check-in, photo and notes saved on the phone. Synced at 13:40.

  5. 15:10

    Plan changes

    Manager moves a delayed visit to tomorrow. Alex's plan and map update.

  6. 18:00

    Nothing to type up

    The day's report is already in the dashboard — and in the CRM.

The gap

The field shouldn't be the blind spot in your CRM.

Your CRM knows the customer. Hemmiles knows what happened when your team actually visited them.

How a visit gets reported today

  1. Spreadsheetvisit_plan_sept_FINAL(2).xlsx
  2. WhatsApp“done, will share details later” 6:48 PM
  3. Phone call3 missed calls from Rahul
  4. Paper notespricing?? — call back Thu
  5. Missed updateCRM last updated 4 days ago
  6. Manager, 7:15 PM

    “What happened at Shah Distributors?”

With Hemmiles

  1. Plan7 visits assigned for today
  2. NavigateDirections to each visit
  3. Check in10:42 AM · location verified
  4. Capture2 photos · 1 note
  5. Check out11:18 AM · 36 min on site
  6. 6
    Follow upThursday, 11:00 AM

Shah Distributors — visit record saved to the CRM at 11:18 AM

GPS check-in

Know that the visit actually happened.

GPS check-in connects the digital customer record to the physical visit.

More on GPS check-in
Check-in time

Stamped when the rep taps Check in — not typed later.

Distance to customer

Compared against the customer's saved location.

Location accuracy

Shown alongside, so a weak GPS fix is visible, not hidden.

Location is captured at check-in and check-out — the moments that matter for the visit. Location verification should be clear, useful and respectful of employee privacy.

C G ROADASHRAM RDS G HIGHWAYLAW GARDENSABARMATIAKCHECK-IN RADIUS · 100 m

Customer

Shah Distributors

Navrangpura, Ahmedabad

CHECKED IN

10:42 AM

Location verified

38 m from customer · ±6 m

Before / after

Same visits. Fewer places to keep them.

Most teams already have a way of working. Hemmiles puts the same steps in one place, in the order they happen.

Before Hemmiles

Six places, updated at different times.

  • Spreadsheet

    Visit plan shared each morning

  • WhatsApp

    Updates in personal chats

  • Phone calls

    “Where are you now?”

  • Paper notes

    Typed up later, if at all

  • Manual reports

    Compiled at the end of the day

  • Missed follow-ups

    Depend on someone remembering

With Hemmiles

One workflow, updated as it happens.

  1. 01Plan

    Visits assigned in the app

  2. 02Navigate

    Route ordered for the day

  3. 03Check in

    Time and location on arrival

  4. 04Capture

    Photos and notes on the visit

  5. 05Follow up

    Next step with an owner and date

  6. 06Review

    Managers see it as it happens

Getting started

From first call to a team in the field.

No big-bang migration. Your CRM stays where it is; Hemmiles is added alongside it.

  1. 01

    Demo

    A walkthrough using your visit types, teams and territories.

  2. 02

    Setup

    Connect your customer data, set visit types, required fields and roles.

  3. 03

    Pilot

    A small group of reps uses Hemmiles for real visits. We adjust together.

  4. 04

    Rollout

    Wider team onboarding, manager training and a check-in after the first month.

Give your field team a better way to work.

Plan less. Chase less. Report less manually. Let every visit become part of the customer record.

Book a demoTalk to the team

See Hemmiles in action — a 30-minute walkthrough with your own visit types. See pricing