Security & privacy
Location data should be useful — and handled responsibly.
Your reps are professionals, not dots on a map. Here's how Hemmiles treats their data and yours.
Secure sync
Encrypted in transit
Role-based access
By role and territory
Audit trail
Who changed what, when
Offline support
Queued, then synced
Location controls
Set by your admins
In detail
The questions your team — and IT — will ask.
- When location is recorded
- At visit actions — check-in and check-out — and to suggest routes. Reps see a consent prompt that explains this before location is used.
- Who can see it
- Access is role-based. Admins decide which managers can see which teams' visit locations, reports and exports.
- What's logged
- Changes to visits and records are captured in an audit trail with who made the change and when.
- How data moves
- Data between the phone, Hemmiles and your CRM is sent over encrypted connections.
- Offline data
- Updates made offline are stored on the device until they sync, then keep their original time and location.
- Your controls
- Location settings, roles and access are configured by your administrators.
This page is the same in every country. Hemmiles makes no claim about where data is stored or processed for New Zealand specifically — if you need a data-residency or hosting commitment in writing, ask us and we will answer with what is actually true for your account.
Need a security questionnaire completed? [email protected]
Privacy
Location data should be useful — and handled responsibly.
Your reps are professionals, not dots on a map. Hemmiles uses location to confirm visits and show them on a map, with clear rules about who sees what.
Clear location consent
Reps are told what's collected and why before location is used.
Transparent GPS behaviour
Location is tied to visit actions like check-in and check-out.
Role-based visibility
People see the field data their role needs — and nothing more.
Audit trails
Changes to visits and records are logged with who and when.
Controlled access
Admins decide who can view locations, reports and exports.
Secure synchronisation
Data moves between phone, Hemmiles and your CRM over encrypted connections.
Give your field team
a better way to work.
Plan less. Chase less. Report less manually. Let every visit become part of the customer record.
See Hemmiles in action — a 30-minute walkthrough with your own visit types. See pricing